Keyfax Response Management
Keyfax Response Management Solutions
enables housing organisations to interact
with residents in a manner that
best suits them, either through
the Contact Centre with the
use of Contact Management
and Intelligent Scripting or
online through Resident
Self-Service.
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eLearning
Omfax eLearning provides ready-made, online training programmes for customer service advisors within Housing Organisations. Through Omfax eLearning, advisors increase their confidence and ability to deal with and resolve customer enquiries more effectively. Read more
Handbooks & Guides
Omfax provide a comprehensive
range of Handbooks and Guides
to help social landlords
communicate more effectively
with their residents building a
greater sense of shared
responsibility and partnership.
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The Africa Trust
