Omfax

KeyFax Response Management SoftwareOmfax  - handbooks, guides, e-learningKeyfax  - response management software
  • Welcome
  • Handbooks • E-training
  • Keyfax Software
  • News
  • Contact

Inter•View

Intelligent enquiry scripting for customer service centres

 

Contact•View

Contact and task management for housing service organisations

 

Case•View

Case management, workflow and more

 

Data•View

Local knowledge database for customer service staff

 

Existing Customers

Current Keyfax users

 

Inmotion 2010

National Housing Federation

Introduction

KeyfaxKeyfax Customer Response Management software is helping to deliver high quality customer service. Designed for customer service centres, this powerful and comprehensive set of applications is transforming the way customer contacts are managed:

  • delivering effective one-stop service
  • providing consistent service responses
  • focussing on the customer's needs
  • enhancing customer service.

The result of ongoing development and close consultation with our clients and end-users, each Keyfax products is:

  • designed for ease of use
  • tailored to your service
  • easily updatable by your own staff
  • fully supported by Keyfax services
  • configured for integration with existing systems.

The Keyfax suite comprises:

  • Keyfax Inter•View – customer response scripting
  • Keyfax Contact•View – contact management
  • Keyfax Case•View – case management
  • Keyfax Data•View – knowledge database

Keyfax support services will ensure you are operational with the minimum of delay and with systems that reflect your service and requirements.

We'll help you save time and money, future-proof your service delivery, and get the best from your frontline staff.

Click on the side menu to find out more about the products.

Click on the image to view our Brochure. Keyfax brochure link


Get Adobe Reader

Omfax Systems Ltd. Registered in England, Company number: 2163369. Registered Office: 21 The Causeway, Bicester, Oxon OX26 6AN