Time is money and money is getting tighter; many housing organisations are having to look even more critically at how time and money is used. One of the victims of these cutbacks has been the production of new tenants handbooks or updating and reprinting of existing ones. At the same time, tenants’ demands and expectations of services are increasing. So it is perhaps even more important that landlords are able to provide up-to-date and accessible information on what services they can provide and guidance as to how tenants can help themselves.

At Omfax we have responded to this context of tightened budgets by offering a range of ‘off-the-shelf’ handbooks and guides. These are available to order in quantities that will fit any budget. We have also developed a streamlined ‘package’ approach to producing new tenancy, leaseholder or repairs handbooks, based on model texts which have been created from our years of experience in this field. The model text provides an excellent starting point for each organisation to refine into their own unique handbook, saving time and money.

Recently Raglan housing association has been developing a Tenants Handbook using our ‘Package’ approach. This book will complement the Repairs Handbook we developed for them six years ago and which we update about every 3 years.

You can visit our website to find out more about how this ‘package’ approach works.






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