The Admin scripters have finished their diagnostic scripting workshops and have tailored the system to your needs. And now, Keyfax is providing quick and accurate solutions when your tenants call.
But, if you really want to shift Keyfax up a gear, then you need to do one more thing: Connect the diagnostic scripts to the data you hold on your tenants, properties and assets.
A productive contact centre delivering fantastic service is the goal of every centre manager.
In our experience, a well written script will help a customer contact centre do both.
Here are three top tips to achieve this
We live in a time that is obsessed and driven by feedback.
Millions of micro interactions are taking place around the globe every second. Whether you ‘like’ a Facebook post; comment on a YouTube video or write a Google review, your interactions are shaping the world around us.