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The Omfax blog will keep you up to date with Keyfax product updates, best practice and useful tips. Check back regularly for all the updates.

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Orders in November

Nov 8 2013

Norwich City Council has awarded the contract to us to provide both Keyfax InterView Repairs Diagnostic in the contact centre and Keyfax InterView Online for tenants to self-service. The Council manages over 15,900 council homes in Norwich and provides a range of housing services to their tenants. 
Cottesloe School has ordered copies of our Think Safety for Schools Handbook.
Cherchefelle Housing Association has ordered copies of our Repairs Reporting Guide.

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Orkney Islands Council and Bournemouth Housing order more Repairs Reporting Guide

Oct 16 2013

Orkney Islands Council has placed an additional order for our Repairs Reporting Guide.
Bournemouth Housing Society for the Elderly has placed another order for our Repairs Reporting Guide.

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First Banks, Then Supermarkets. Are Social Housing Providers Next?

Oct 3 2013

Where customers are given the opportunity to save time, avoid queuing, place orders and provide or obtain a specific piece of information without assistance at a time convenient for them, they will.

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Two Rivers extends Keyfax InterView use to cover Enquiries

Sep 3 2013

Two Rivers Housing has confirmed the extension of their use of Keyfax InterView to cover all Enquiries. They manage some 3,700 homes in Gloucestershire and Herefordshire and have been using Keyfax InterView for Repairs for some years.

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New orders in August

Aug 15 2013

Bedstone College has again ordered copies of our Think Safety for Schools and Colleges handbook.
Queens Cross Housing Association has enrolled their staff on our Effective Repairs Reporting e-learning course.
Barnet Homes have been a long standing client of Keyfax InterView for Repairs and have now confirmed their order to extend its use to include Keyfax InterView for Enquiries. They also intend to embark on the integration of Keyfax InterView Online with their back office management systems.

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University College Birmingham orders update to Think Safety

Jun 23 2013

University College Birmingham has ordered an update for their Think Safety for Schools and Colleges to be loaded onto their website.

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New orders in May

May 5 2013

Oaklee Homes Group has ordered an update of their Tenants Handbook and their Repairs Handbook.
Bolsover District Council has ordered an update and reprint of their Repairs Handbook.
Hanover Housing has re-ordered copies of our Think Safety Housing Handbooks.

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New orders in April

Apr 20 2013

Greenfields Community Housing has enrolled staff on our Effective Repairs Reporting e-learning course.
Oxford City Council has ordered an update to the Internet Repairs Handbook.
Birmingham City Council, having recognised the continued benefits of online repair reporting, has renewed their licence for Keyfax InterView Online - our tenant Self-Service diagnostic tool. Working alongside Northgate and Kirona, this allows tenants to make real-time appointment bookings. 
Interserve has been appointed by East Thames Group as their facilities management partner to implement Keyfax InterView Repairs and Keyfax Online to provide accurate and consistent repair reporting.

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New orders in March

Mar 12 2013

Family Housing Birmingham has enrolled staff on our Effective Repairs Reporting e-learning course.
Wolfson College has ordered copies of our Think Safety for Schools and Colleges Handbook.
Teign Housing has enrolled additional staff on our Effective Repairs Reporting e-learning course.
Festival Housing has ordered a reprint of their Repairs Handbook.

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