The Omfax Guides

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Repairs Reporting Guide

The Repairs Reporting Guide is a popular and practical handbook for social housing residents, that improves the repair reporting process and ensures repairs are dealt with faster and more efficiently.

Combining step-by-step instructions with crystal clear diagrams, the Repairs Reporting Guide gives residents the information they need for reporting repairs. The result is a highly effective handbook that helps keep repair costs down, increases the number of first-time fixes and helps ensure residents are satisfied with the service.

From baths to roofs, floors to walls, heating to drains, the guide covers almost everything residents might need repairing, making it easy for them to communicate the details of their repair problem. The Repairs Reporting Guide is used by numerous housing associations and social housing providers across the UK, to improve the service they deliver.

Repairs Reporting Guide Benefits:

  • Enables residents to take more responsibility for their properties
  • Improves the accuracy of repair reporting
  • Reduces maintenance costs by helping residents manage minor repairs themselves

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Handy Hints Guide

Give your residents the information and confidence to tackle everyday tasks and basic household repairs, with the Handy Hints guide from Omfax.

The Handy Hints booklet provides a simple and effective way to show residents how they can resolve minor issues themselves, thereby reducing the potential of additional costs to landlords. Easy to follow and written in jargon-free language, Handy Hints saves time, money and hassle, when minor problems arise. Aids residents, especially with tasks that are often their responsibility, with clear instructions to guide them as they carry out the job.

Handy Hints gives guidance on tasks such:

  • Clearing blocked wastepipes • Resetting trip switches
  • Adjusting heating controls
  • Dealing with condensation

Handy Hints is used by a range of social housing organisations across the UK. Encouraging residents to carry out tasks for themselves and helping them to take care of their homes, can reduce the burden on social landlords.

Handy Hints Guide Benefits:

  • Enables your residents to take more responsibility for their properties
  • Improves the accuracy of repair reporting
  • Reduces maintenance costs by helping residents manage minor repairs themselves
  • Complies with health and safety regulations

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Think Safety Guide

Think Safety is an attractive, easy-to-read handbook, designed to encourage all members of staff to follow general health and safety practices.

It is designed to:

  • Support employers in promoting health and safety policies and adhering to legislation • Act as a basis for on-going training
  • Promote awareness and understanding of health and safety issues in the workplace

Think Safety for Housing
Think Safety for Housing is a practical health and safety guide, written specifically for those working in social housing organisations. Covering a wide range of activities, both in the office and on home visits or out and about, Think Safety for Housing promotes safer working practices in a user-friendly way and helps reduce the risk of accident and injury. Written to reflect the safety concerns of housing organisations, Think Safety is used by housing organisations across the UK.

Think Safety for Schools and Colleges
Think Safety for Schools and Colleges is a practical health and safety guide, with information specifically focussing on the school or college workplace. It not only helps fulfil a school’s, college’s and employer’s responsibility to provide health and safety information but, more importantly, helps reduce the risk of accident and injury for staff and students. Think Safety is used by schools and colleges around the UK, to complement existing health and safety policies and manuals.

Think Safety Guide Benefits:

  • Promotes your health and safety policies
  • Helps your staff understand and adopt good health and safety practices
  • Informs employees of their responsibilities
  • Forms the basis of on-going training

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