We know your organisation depends on Omfax Systems and Touch-Base technical support service. So with regard to the Coronavirus (COVID-19), here are the measures we are taking to ensure service continuity.
Whenever customer service advisors are diagnosing repairs, or tenants are self-diagnosing repairs online, a transaction is logged in the Keyfax database. In what ways can archiving help you and your social housing tenants?
Do your staff have the essential facts to deal with daily repairs calls? Do you have the resources to allow them to do off-site training? If not then perhaps the Repairs e-learning we provide is a good fit for you.
St Catherine’s College is the largest college within Oxford University and teaches both undergraduate and graduate student, it can trace it's roots back to 1868. They've ordered more Think Safety for Schools.
Hundred Houses Society is a not for profit housing association founded in 1933. They have recently ordered additional copies of our Repairs Reporting Guide.
Hastoe Housing Association owns and manages over 7,500 homes in over 70 local authority areas and have added more staff to our E-learning course.
Orkney Island Council have ordered additional copies of our Repairs Reporting Guide.
We have an order this month from Angus Housing Association, a new client managing nearly 2,000 houses, throughout Angus and Dundee. Ateb have also purchased a reprint of 1000 copies of our Handy Hints guide