Google Analytics Reporting
If the aim of your game is ‘digital channel shift’, you still need to understand what is happening on your self-service channels.
Therefore, customers using Repairs or Enquiries Online also enjoy free Google Analytics reporting. Which means that they can see, at any time, how Keyfax tenant self-service is being used.
In addition, Omfax will configure Google Analytics to email monthly reports of what is happening on your repairs portal.
Google Analytics is particularly useful for identifying trends, and seeing which devices your tenants use to connect. What’s more, you can see how many tenants are on the portal raising a repair, or enquiry, in real time.
To sum up, Keyfax has a range of reporting options that provide a wealth of management and day-to-day reporting. If you’d like to discuss any of these please…
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